

That mistake was on me, but unfortunately the package was returned to Apple, and they canceled the order. In this case, I’d chosen Apple’s Delivers From Store Today option ( Figure A).įigure A Apple purchases can often be delivered to you the same day you place an order using its courier delivery option.Ī few years ago I failed to answer the door when Apple’s contracted courier delivered an iPhone. I was particularly disappointed because Apple rightfully owns a reputation for quality customer service, yet this was not the first time I’d experienced trouble with an Apple order. The courier had already had the package in its possession for several hours, at that point, and my residence is only 10 or 15 minutes from the Apple Store with traffic. That’s when I lost faith and suspected I was beginning an odyssey that would not end well. Regardless, Apple’s representative insisted there were “no worries about the delivery” because “our order management team is making sure that you’ll receive your order within the day” and “Its just that sometime we are having a hard time booking grab thats why we do hope for your understanding.” I added that I was particularly concerned now because clicking Apple’s shipment tracking link directed me to an Uber message stating the order had been canceled.

OneDrive: Which is best for Mac, iPad and iPhone users? (free PDF) (TechRepublic) The customer service representative told me not to worry: “It should be there on or before Today 16:30-18:30.” When I noted the time was now 19:58, I was told: “We do assure that you will receive your order within the said date within within today.” Hours after Apple reported a courier picked up my paid purchase and said the package was out for delivery, I contacted Apple customer service via text to share concerns the delivery window Apple promised had come and gone 90 minutes earlier. That’s just what occurred on a Friday evening a few weeks ago. For more info, visit our Terms of Use page.Īfter authoring technical articles for two decades, I sometimes sense a problem or issue I’m experiencing will become the subject of an article. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships.
#Receive apple orders at hotel mac
Here's what to do when your AirPods, iPhone, iPad or Mac purchase or delivery goes sideways. What to do when your Apple order goes wrongĪpple orders don't always go as planned.
